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Customer Anecdotes on their Business Improvements

Customer Anecdotes on their Business Improvements From Implementing ActiVA and WashMax

We continually ask our customers to tell us about their hard dollar business improvements from implementing the ActiVA and WashMax solution set. Below is a summary of what several of our customers recently told us:

Component/Feature

Description

Benefit

Activa Virtual Attendant

15” Color Touch screen, Cash Acceptance, credit card acceptance, Broadband CC Processing, human interface (and more)

"Superior user interface via color touch screen and interactive instruction video"

ROI: "Realized a15% increase in average wash price, 5% greater number of washes, 15% reduction in car strikes from better instruction and special friction wash packages for car with hitches and wind guards."

Dual Bill Dispenser

$1, $5, $10, $20 bill dispensing. Can also dispense tokens and prepaid cards

"Improved customer convenience. Increased our average ticket/car count via tokens/prepaid cards."

WashMAX Merchandise

Allows car wash codes to be sold in store and at gasoline dispensers.

"Wow, integrates with virtually every dispenser and point of sale system"

"Incents gasoline & c-store customers to purchase a car wash."  

WashMAX Market

Fleet, Loyalty, Charity Cards & Codes; Prepaid Cards; Frequency Codes.

"Increased my number of washes from charity programs. Increased my customer annuity period from loyalty card program. Increase in revenues from gift card programs."

ROI:" WashMAX Market helps me sell as many as 5 incremental car washes per day. ($836 incremental revenue/month)."

WashMAX Manage

Real-Time accounting, financial operational , transaction & performance data; metric management and key performance indicators; cash and code management

"I deduced my category management labor from less manual data collection and reporting; got greater car wash optimization from ‘decision speed’ derived from real-time data; received new insights from new and different views of data and metrics..."

ROI: (one example) "WashMAX Manage helped me to reduce employee free codes’ theft by as many as three per day. ($246 incremental revenue/cost reduction/month)".

WashMAX Maintain

Real-Time car wash and activation unit uptime data, remote monitoring and service alert management.

"I Improved uptime is from reduced 'blind' (unreported) downtime, have fewer nuisance calls, receive faster service response, more prepared service response (technician having correct parts); my service team have the ability to share diagnostic data with 2nd Level Technical Support, and have less downtime from car strikes and brush incidents."

ROI: "WashMAX Maintain has helped me realize as many as two additional days of car washing per month. ($495 incremental revenue/month)".


We look forward to hearing about your business improvements as well!